Superb customer service!
We got there first thing in the morning early, since we had to drive close to an hour. The service manager thanked us for an early arrival and took our QX 80 right away. We were in and out within an hour. This has happened more than once. Batting a 110%!!
The service team helped me on a Saturday while just passing through town. Friendly and helpful really appreciate their willingness to help
Was a very nice visit. .Got QX 80 oil change and state inspection, and Brennan was extremely noticable and nice.
Willie Wells, took care of us during the process of buying our RDX. He allowed us to take our time to thoroughly examine the car. Mr. Wells, specifically looks out for his customers.The finalized buying process took place at the Mercedes dealership. The staff there were helpful. They were not too extremely pushy (us knowing they want to make more on vehicles they sell).In the end we walked away with a very fair priced (according to KBB) vehicle. The customer care at both locations we're great.
What a great experience with Berglund INFINITI and the Service Department Representative Brennan. My husband and I were on a trip to Virginia and driving to our destination when we discovered an issue with our Infinity 2018 QX30. We knew that we had to get to an Infinity dealership fast to see what was the issue with the car was in terms of the air system and the noise. So I searched the internet and found Berglund. I called ahead and spoke with Brennan in the Service Department and chatted with him about the mechanical issue we were having with the ...
Had a great experience. Drove 1.5 hours to get there and had a lot to take in with all the luxury brands. Settled on an INFINITI Q60 Red Line. Everyone I met was patient and super accommodating. Bill at Mercedes Benz and Corey INFINITI were so easy to work with...no pressure. I will buy my next vehicle from them, too!
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